SKAVA

SKAVA offers a modern flexible E-commerce Management Platform. The product suite consists of robust and flexible Digital Commerce Microservices, Administration Platform, and Responsive Storefront Platform.

Roles
Product UI/UX Design, Research, Prototyping, Auditing, Project Management, Visual Quality Assurance, and Email Template Design for SKAVA'S suite of web apps

Team
I worked with a team of three other designers and one creative director, product managers for each piece of the platform, a team of engineers, and a project manager.

Duration
I worked on the suite of platform projects from late 2018 until early 2019. The platform projects are ongoing today and likely will continue to develop over time.

Storefront Platform

Contribution
From both existing B2B and B2C storefronts, I have worked closely with the product manager and creative director to understand any new features, goals, constraints, and pain points within several existing and new sections. I have audited and researched sections in order for me to understand what has developed. I have designed and created the UI based on the Skava's updated and existing component library and prototyped the mockup flows for each sections to see how the overall experience is played out. I also updated the new colors and replaced new logo on the storefront platform.

Process
My process for storefront platform design started with gathering the requirements from the Product Manager and understand what those requirements were for each sections. From there, I review the requirements with the director and other designer. Then, I created the user flows and sketched wireframes to design the experience.

Deliverables
- Complete final design flows/screens for Desktop, Tablet, and Mobile
- Working prototype in InVision
- Zeplin Export
- Complete set of reference PNGS for engineers and Product Managers to see

Administration Platform

Contribution
From an existing Administration Platform, I have worked closely with the product manager and creative director to understand any new features, goals, constraints, and pain points within specific admin product. In short context, Skava's admin product had grown in functionality but the usability and navigating the product was confusing and hard to understand. Therefore, I was tasked and redesigned the experience for Authorization Admin, Store Level Onboarding, and a SSO Management section. I also designed and created the UI based on the Skava's updated and existing component library for the admin and prototyped the mockup flows for each sections to see how the overall experience is played out. Updated the new colors and replaced new logo on the admin as well.

Process
My process for admin platform design started with gathering the requirements from the Product Manager and understand what those requirements were. Importantly, I specifically audited and researched the existing admin designs and figured out what was the problem on the pain points and constraints were. As this was a complex product, I have collaborated with the director, product manager, and other designer very closely in order to figure out what were the constraints and pain points. Once we figured it out, I started to sketch wireframes and created user flow to design the new experience.

Deliverables
- Complete final design flows/screens for Desktop as Admin product is optimized for desktop use
- Working prototype in InVision
- Zeplin Export
- Complete set of reference PNGS for engineers and Product Managers to see

Email Template Design

Contribution
While Skava commerce platform was being developed and in test mode for next release, there were few things to consider in order for the product experience to run smooth as possible and that would be the email templates. I designed the email templates that would make the product campaign much meaningful and have the rich experience as possible.

Process
My process for email template design started with researching on other competitors on their e-commerce email templates and analyze them. Then I started to write a list of email templates that would be in consideration for our product. Then, I collaborated with the creative director and product manager on which email template should be the top priority.

Deliverables
- Complete final design email templates for both Storefront and Admin Platform
- Zeplin Export
- Complete set of reference PNGS for engineers and Product Managers to see

Release

The next version
The last major version of storefront and admin platform was released in late 2018. The next version will be releasing in the year 2019.